One of the benefits of KitSplit is the ability to connect with other content creators. We recommend that all communications about KitSplit rentals are done through the KitSplit platform. You can send messages directly to other KitSplitters via the KitSplit website. Those messages will reach you in three ways:
- They will show up in your KitSplit dashboard
- They will reach your inbox as an email, you can respond directly to the KitSplitter simply by replying to the email, and
- If you've listed your cell phone with KitSplit, an sms conversation with the other KitSplit automatically get sent to your phone
Communicating about rentals via KitSplit is important because it provides a record and keeps track of the rental process. If anything goes wrong, the KitSplit team can help solve the problem by referring to the conversation on the platform. If the conversation was not conducted on KitSplit, it may be impossible for the KitSplit team to help.
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